Whether you’re looking to launch an e-commerce store, business site, or a simple online portfolio, it’s hard to get away with not having a website. Creating a site is one thing; there are many options for people to make a sleek, usable site without much tech know-how. Understanding the features of a great web host might be a little trickier. Of course, reading reviews is a must (we’re quite partial to Spaceship around here). But if you want to understand vital web host features better, you’ve come to the right place. Read on to learn more.
1. Uptime guarantee
An uptime guarantee is a web host’s promise of reliability. Essentially, it guarantees that your website will be available to users most of the time. An uptime of 99.9% or higher is recommended. Otherwise, you may leave users hanging should anything go wrong with the servers. A good web host will back up your site regularly so that if anything goes wrong, they can get it back up and running in no time.
2. Built-in security
Taking extra security precautions is always recommended, but a good web host should ensure things are as secure as can be from their end. This means implementing a web application firewall (WAF) to stop common malware attacks before they reach your site, as well as regular malware scans. Some web hosts even provide free SSL certificates with their hosting plans. SSL certificates encrypt the connection to and from your site so that nobody can intercept data in transit.
3. Speedy setup
Nobody wants to spend hours trying to connect their site to their hosting. A good web host will make it as easy and convenient for users. One-click setups for connecting content management systems like WordPress can help with this. Other user-friendly control panels like c-Panel can also help you establish and manage your site without technical expertise.
You may have a small website with few visitors now, but what if you ever want to level up? You want your web host to handle the increase without downtime or too much added expense. Otherwise, you’ll have to switch providers each time your site becomes more successful. So look for a host that provides unmetered bandwidth, high-performance servers, and server-side caching, all of which help with a site’s speed and overall performance.
see more about Must-Have Mobile Apps for Small Business
5. 24/7 customer support
If something goes wrong, you want to know you’ll be looked after, whatever the hour. Especially if you have a website that caters to different time zones. Look for a web host that provides attentive customer support through multiple mediums (live chat, ticketing, phone, etc.) so that you’ll be able to get your query dealt with most conveniently. Knowledge bases and how-to articles are also helpful to help you help yourself.