Standard Chartered bank customer care services

By
January 16, 2024

Standard Chartered Bank is a UK based bank which has branches across the world. It has a lot of branches in India too. Being a bank which has a vast network of service, it also provides its customers with a strong customer care service. There are many options available to get to standard chartered customer care service. They have different dedicated phone numbers for different services and email IDs. 

Standard Chartered Bank customer care numbers for general queries are 66014444 and 39404444. Customers who live in metro cities can call this number. For customers having accounts in other cities, they can call one of the numbers provided below according to their location. 

Standard Chartered bank customer care numbers for different cities in India

Customer care number for Gurgaon, Noida, Mathura, Dehradun, Saharanpur: 011 – 66014444 / 011 – 39404444

For customers around Allahabad: 6601 444

Customer care number for Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat: 3940 444 / 6601 444

Customer care number for Jalgaon: 022 – 66014444 / 022 – 39404444

Customer care number for Guwahati, Cuttack, Siliguri: 033 – 66014444 / 033 – 39404444

Customer care number for Mysore: 080 – 66014444 / 080 – 39404444

Customer care number for Thiruvananthapuram, Vishakhapatnam: 044 – 66014444 / 044 – 39404444

Proddatur: 040 – 66014444 / 040 – 39404444

Now, let’s see some more ways to get to the Axis Bank customer care service.

Standard Chartered Bank customer care email ID

Customers who want to write to the bank instead of making a phone call can write to [email protected]. This is a better option if you want to keep things for future record.

Standard Chartered Bank balance check through customer care phone banking

  • Call the Standard Chartered bank balance check number 9987123123 from the registered mobile number. 
  • Choose the language of your preference and follow the instructions given by the IVR. 
  • You will be given some options of numbers to press for different purposes. Select the option for balance check. 
  • If you want to talk to a customer care representative, you can also select the option for that.

 Standard Chartered Bank balance check through customer care SMS service

You can also easily check your account balance by sending a text to the customer care number. To utilise the SMS banking service, send the provided SMS containing the specific service code (BAL for Balance Enquiry, LIM for Available Credit Limit, TXN for Mini Statement) to the number +919987123123 from your registered mobile number.

You can register your mobile number for this service through Net Banking, ATM, or by visiting a branch. Follow these steps to register your mobile number.

  • For online registration, you have to go to the official website of Standard Chartered Bank.
  • Then, on the profile section see if there is an option for “update mobile number”. Select that.
  • Then, next step is to enter the mobile number you wish to update. Enter all the other required details such as your account number, name, address, etc.
  • Then, your mobile number will be registered with the Standard Chartered Bank.
  • If you want to do it offline, you need to go to a nearby Standard Chartered Bank.
  • Request the staff for a mobile number registration form.
  • Enter all the required information such as your personal details, account details and the mobile number you wish to register. 
  • Submit the form and after it is verified, your mobile number will be registered with Standard Chartered bank.

Other Indian banks also have their dedicated balance check numbers. Let’s have a look at some of the banks and their balance check numbers.

  1. State Bank of India (SBI) balance check number – 09223766666
  2. IPPB balance check number – 8424046556
  3. ICICI Bank balance check number – 02230256767
  4. HDFC Bank balance check number – 18002703333
  5. KVB balance check number- 09266292666
  6. Bank of Baroda (BoB) balance check number – 09223011311
  7. Axis Bank balance check number – 18004195959
  8. Punjab National Bank (PNB) balance check number – 18001802222 or 01202490000
  9. Canara Bank balance check number – 09015483483
  10. Kotak Mahindra Bank balance check number – 18002740110
  11. Bank of India (BoI) balance check number – 09015135135
  12. Union Bank of India balance check number – 09223008586
  13. IDBI Bank balance check number – 18008431122
  14. Indian Bank balance check number – 09289592895
  15. Central Bank of India balance check number – 09222250000
  16. IndusInd Bank balance check number – 18602677777
  17. Yes Bank balance check number – 09223920000

Standard Chartered bank customer care via Internet banking

You can also raise a complaint through Internet banking. 

  • Go to the official Internet banking page Standard Chartered Bank and log into your account. 
  • Find the option “Customer Support” or “Contact Us”. 
  • There you will find the customer care number, email ID, the banks address, etc. 
  • Select the mode of contact you want and you can raise your complaint. 

To use this option, you have to be registered for Internet banking. If you are not registered yet, follow these steps first and register.

  • Open the browser on your device and go to the official website of the bank.
  • There will be an option for registration under the ‘Online Banking’ or ‘Login’ section.
  • You have to enter some details like account number, card details, personal information, and the bank will send an OTP (One Time Password) to your registered mobile number for verification.
  • After entering all those, set up a user ID and password. A strong password is suggested, it will be a combination of alphabets, numbers, and special characters for 
  • After registration, you can log in to your account using the newly created credentials.
  • Most of the time the bank prompts users to set a security question and its answer to enable two-factor authentication, or link a registered device for extra security. Set something familiar to you as security questions and answers lest you should forget or get confused with it later. This is to help you recover your password.

Standard Chartered bank Mobile banking

You can also reach out to Standard Chartered Bank customer support through Mobile Banking. Download the mobile banking app from your app store. Set it up and log into your account. Go to the option for support and raise your query. 

Getting queries solved by visiting the bank branch

If you don’t have access to any of the above options, you can also visit the bank and get your queries solved. You can visit the bank during its bank timings. Standard Chartered Bank opens at 9 am and closes at 4 pm. The bank will be closed on the second & fourth Saturdays and Sundays. There is also a lunch time of 1 hour but the staff gives continuous service by going for lunch in turns.