Text campaigns are a popular marketing tool, and while they can be very effective, sometimes a badly designed text marketing campaign can do more harm than good. Learning about the dos and don’ts of text campaigns can significantly improve your chances of increasing leads and sales, no matter your business type or industry. Here are a few tips you can keep in mind when designing a stellar text campaign:
Do Obtain Consent From the Target Consumer
You should ideally make sure that your consumer market is explicitly opting to receive your text messages; it can help leverage your reputation since you won’t be spamming potential customers. There are a number of ways you can achieve it: gather consent from attendees of events organized by your company, offer subscription to text campaigns on your website, or send sign-up text messages to confirm whether a consumer would be open to receiving text messages from your company. Also, make sure unsubscribing process is quick and hassle-free for consumers to use if they do not want to receive any text update after they have signed up; consent is key.
Do Not Send Unsolicited Texts
One of the key reasons your text campaign can fail, is that you might be reaching out to people who do not want to receive any marketing messages. Or maybe, they are simply disinterested in the services you’re pitching. Bear in mind, it can lead them to unsubscribe. Understanding and targeting the right customer demographic is key to successful text campaigns.
Do Personalize Your Texts
Nobody wants to receive a random blurb of information on their phone from a company whose services they utilized once. Take the time to analyze your consumer market, and then personalize the text campaigns based on factors like purchase history, demographics, interest, etc. For instance, if you’re offering an array of services and are launching a sale on one of them, your primary target should be regular customers of that specific service.
Do Not Neglect Your Database
Taking care of your database of recipients is vital. Ensure that you’re regularly clearing out recipients who have unsubscribed or have a solid automation system in place to tailor the lists of recipients for a certain campaign based on metrics described above, such as purchase history, etc. Engage with active customers, but make sure you aren’t bombarding the clients who are no longer interested in your services. It all adds up to word of mouth and the company’s reputation and can actually harm your marketing efforts.
Do Commit to a Schedule
If you have promised your consumers a weekly newsletter, you have to make sure you’re delivering. Consistency is key, and in the case of daily, weekly, or even monthly updates, you have to remain predictable for your consumer base. Remember, it is not as much about quantity as it is about quality. A decently crafted weekly text campaign can do you more good than a haphazard bombardment of text messages every day that feels like spam.
Do Not Promote Just the Product
If your campaign is all about selling your product, your customers might lose interest quickly. Good businesses thrive because they solve problems, and while your product might solve a problem, you have to make sure your messages also reflect your customers’ interests as well as the solution to their problems. Try to interact with them through material that sparks their interest instead of just pushing a product or a service. You can also be nifty about tying in the use of a product or service as part of the solution to a problem.
Do Leverage Tech
In today’s world, utilizing tech like 5G NSA end-to-end can really help boost the performance of your campaign. While still relying on a 4G-LTE model to supplement the infrastructure, 5G NSA can potentially increase the performance as well as the capacity of your text campaign. You can also use 5G NSA to share visually engaging content.
Conclusion
While text marketing is a great tool to draw in leads and customers, you have to be crafty about it. By keeping the tips given above in mind you can launch a successful text campaign that can make your profits soar in no time.





