Whether working remotely or in a hybrid environment, it is vital to understand how your team feels about their workload and work environment. Employee engagement surveys are a great tool to achieve this goal. However, assessing and analyzing an employee engagement survey’s results can seem daunting, especially in a hybrid work setting. In this blog post, we will go over some tips and tricks to analyze the results of your employee engagement survey for hybrid working and interpret them effectively.
Look at the Big Picture
We get it; pouring over survey results might seem tedious, but it is easier when you approach it systematically. Look at all the responses as a whole to better understand the general mood of your team. Get an overall score for engagement to help identify the areas where you should focus your attention first.
While looking at the big picture is essential, looking for underlying patterns is also critical. Patterns reveal specific areas that need improvement. When analyzing responses, look for feedback that is repeated among the group. Note down these patterns and rank them in order of frequency to better identify the areas that need immediate attention.
Focus on the Words
While the answers may come in numerical ratings, the words in the comments offer a wealth of information. Note down commonalities. Look for keywords that appear frequently, extraneous comments that offer insight, or phrases that may raise red flags. Synthesizing the feedback in this way will help you better understand your team’s sentiments and avoid overlooking potentially problematic comments.
Use Time to Your Advantage
Timing is everything when it comes to analyzing employee engagement survey results. Conclude the survey with questions about how the team feels regarding the current company structure or new changes. It is advisable to analyze the data frequently, perhaps quarterly, to ensure that changes enacted based on the data continue to reflect the evolving perception of the team.
Remember, Your team is your People
Sometimes, leaders become overly focused on the numerical results and forget to humanize the data. Stats are essential, but a story behind them can be even more critical when working in a hybrid environment. Get detailed anecdotes concerning feedback that can help paint a picture of your team’s unique characteristics, thus enabling you to improve employee engagement.
In conclusion, taking the time to analyze and interpret the results of your employee engagement survey can yield valuable insight into improving employee engagement within a hybrid work setting. Understanding how to approach the process systematically, identifying patterns, paying attention to language, using timing to your advantage, and ultimately humanizing the data are all steps that can bring about significant improvement to your team’s engagement. Remember, the survey is just a starting point. Leaders should take the feedback and make significant changes within their company structure and work environment to facilitate employee engagement.